Terms and Conditions

Effective Date: January 2, 2025

Welcome to Pixelhato! By using our website https://pixelhato.com/ and purchasing our products, you agree to the following Terms and Conditions. Please read these terms carefully before using our site or making a purchase. If you do not agree with any part of these terms, you should not use our website.

1. Acceptance of Terms

By accessing and using the Pixelhato website, you agree to comply with and be bound by these Terms and Conditions, our Privacy Policy, Refund and Returns Policy, and all applicable laws and regulations. These Terms govern your use of our website, including browsing, placing orders, and interacting with our services.

2. Use of Our Website

  • Eligibility: To make purchases from Pixelhato, you must be at least 18 years old or have the permission of a parent or guardian.

  • Account Creation: You may be required to create an account to place an order on our website. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.

  • Prohibited Activities: You agree not to engage in any activity that may interfere with the functioning of our website, including hacking, sending spam, or using any automated tools to scrape or collect data from our website.

3. Product Information

  • Product Availability: We strive to keep the information on our website accurate and up to date, but we cannot guarantee product availability at all times. If a product is out of stock or unavailable, we will notify you immediately and provide options for substitutes or refunds.

  • Pricing: All prices are displayed in USD (United States Dollars) and are subject to change without notice. The price you pay is the price displayed on the checkout page at the time of purchase.

  • Product Descriptions: We make every effort to provide accurate descriptions, images, and details of the products on our website. However, we cannot guarantee that the content is always complete, error-free, or current. Product colors may appear differently depending on your screen settings.

4. Orders and Payments

  • Placing an Order: To place an order, select the products you wish to purchase and follow the checkout process. You will be asked to provide payment and shipping information to complete your purchase.

  • Order Confirmation: After placing an order, you will receive an email confirming your order details. This email does not constitute an acceptance of your order but is a confirmation that we have received your order request.

  • Payment: We accept the following payment methods:

    • Credit Cards (Visa, MasterCard, American Express, Discover)
    • PayPal
    • Apple Pay
    • Google Pay

    All payments are processed through secure payment gateways, and your payment information is handled in accordance with our Privacy Policy.

  • Order Cancellations: Orders can only be canceled if they have not yet been processed or shipped. If you wish to cancel an order, please contact us immediately. Once the order has been shipped, it cannot be canceled, but you may return the item according to our Refund and Returns Policy.

5. Shipping and Delivery

  • Shipping: We offer various shipping methods, and shipping costs will be calculated at checkout based on the size and weight of your order and your delivery address. Shipping timeframes depend on the selected shipping method, but most orders will arrive within 5-7 business days for domestic delivery within the United States.

  • Shipping Delays: While we strive to ensure timely delivery, we cannot be held responsible for delays caused by third-party carriers or external factors such as weather conditions.

  • Delivery Issues: If your order is lost or damaged during shipping, please contact us immediately so we can resolve the issue. We will work with you to arrange a replacement or refund as necessary.

6. Returns and Refunds

We offer returns within 14 days of receipt of your order. For detailed instructions on how to return products and request a refund, please refer to our Refund and Returns Policy.

Please note that certain products, such as gift cards, sale items, or customized products, are non-returnable.

7. Intellectual Property

All content on the Pixelhato website, including text, images, logos, videos, and trademarks, are owned by Pixelhato or its licensors and are protected by copyright and other intellectual property laws. You may not copy, modify, distribute, or otherwise use any of this content without prior written permission from Pixelhato.

8. Limitation of Liability

  • Disclaimer of Warranties: Our website and products are provided on an “as is” and “as available” basis. We make no representations or warranties of any kind, either express or implied, regarding the accuracy, reliability, or availability of our website, products, or services.

  • Limitation of Liability: To the fullest extent permitted by law, Pixelhato shall not be held liable for any indirect, incidental, special, or consequential damages arising from the use of our website, including but not limited to loss of profits, loss of data, or any damage caused by delays, errors, or the use of our products.

9. Privacy and Data Security

By using our website, you consent to the collection and use of your personal information as described in our Privacy Policy. We take appropriate measures to protect your data and ensure its confidentiality. Please refer to our Privacy Policy for more details on how we handle your personal information.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Connecticut, United States, without regard to its conflict of law principles. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Connecticut.

11. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the revised terms will take effect immediately upon posting. We encourage you to review this page periodically to stay informed about any updates.

12. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please feel free to contact us:

Thank you for choosing Pixelhato. We are dedicated to providing you with the best products and services, and we appreciate your business!

These Terms and Conditions set forth the rules and guidelines that govern your use of our website and services. By purchasing from Pixelhato, you acknowledge that you have read, understood, and agree to be bound by these terms.