Privacy Policy

Effective Date: January 2, 2025

At Pixelhato, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website https://pixelhato.com/ and make purchases. By using our website, you agree to the collection and use of information as described in this policy.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following types of information:

  • Personal Information: When you create an account, place an order, or contact us, we may collect personal details such as your name, email address, phone number, billing and shipping address, and payment information (credit card details, PayPal, etc.).
  • Non-Personal Information: This includes data collected automatically when you visit our website, such as your IP address, browser type, device information, and browsing behavior (pages viewed, time spent on the site, etc.). We use this information for analytics and to improve user experience.
  • Cookies: We use cookies to enhance your browsing experience, remember your preferences, and collect data on site traffic. Cookies help us improve functionality and personalize your experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Orders: We use your personal information to process and fulfill your orders, including delivering products to the correct address and notifying you about your order status.
  • Customer Support: To respond to inquiries, provide support, and address any issues you may have with your order or products.
  • Personalization: To personalize your experience on our website and recommend products based on your preferences and previous purchases.
  • Marketing: We may use your email address to send you promotional offers, newsletters, or information about new products and services. You can opt out of marketing communications at any time by clicking the “unsubscribe” link in the email.
  • Analytics and Improvement: To analyze site usage, track performance, and improve the functionality and design of our website.

3. How We Protect Your Information

We are committed to ensuring that your personal information is secure. To prevent unauthorized access, alteration, or disclosure, we have implemented physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

  • Secure Payment Processing: All transactions are processed through secure payment gateways that adhere to the highest security standards, such as SSL encryption. We do not store sensitive payment details on our servers.
  • Data Access: Only authorized personnel have access to personal information, and all employees are required to respect the confidentiality of your data.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our business, such as:

  • Payment Processors: To process payments securely.
  • Shipping Carriers: To deliver products to your address.
  • Marketing Partners: To help us send marketing communications (if you have opted in).

We ensure that any third-party service providers we work with are compliant with applicable data protection laws and take appropriate measures to protect your information.

5. Your Rights and Choices

  • Access and Update: You can access and update your personal information at any time by logging into your account on our website or contacting us directly.
  • Opt-Out: You can opt out of receiving marketing communications by clicking the “unsubscribe” link in our emails or contacting us directly.
  • Cookies: You can disable cookies through your browser settings. However, please note that this may affect the functionality of our website and your browsing experience.

6. Data Retention

We will retain your personal information only for as long as necessary for the purposes outlined in this policy, or as required by law. If you wish to delete your account or request that we no longer process your data, you can contact us at info@pixelhato.com, and we will fulfill your request as per applicable regulations.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we discover that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about our Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at:

Thank you for trusting Pixelhato with your personal information. We are dedicated to protecting your privacy and providing you with a safe, secure, and enjoyable shopping experience.

This Privacy Policy is designed to comply with privacy regulations and to provide clear and concise information on how Pixelhato collects, uses, and protects user data. It ensures that our customers feel confident and informed while shopping on our website.